Apr 29, 2021
After three hours of waiting to talk to customer support, you finally reach a real human who you hope will be able to solve your problems. Unfortunately, that human doesn’t seem to care about your issues any more than the automated support system that had you waiting. Is it because the support agent doesn’t...
Apr 22, 2021
The cloud was a gift to AI, enabling the compute power necessary for company to leverage powerful ML algorithms. As edge technologies such as smart phones, drones, and autonomous driving begin to incorporate greater cognitive capabilities, processing speeds and decision making need to be more efficient at the...
Apr 15, 2021
The gig economy has created jobs we never would have imagined. This offered those in “boring, low skill” jobs an opportunity to earn a living while enjoying a better quality of life. Fortunately, AI is stepping in to fill the empty seats these workers once occupied. Manufacturing is a great example of this...
Apr 8, 2021
he real goal of Conversational AI is not to make users believe they are speaking with a human. The real goal is to enable robots to solve issues faster and more effectively, using conversation. Chatbot technology was among the first AI use cases that received early hype. Many early attempts to build failed due to an...
Apr 1, 2021
The rate at which technology is advancing is incredible. From all of the use cases we’ve explored in this podcast alone, we’ve seen some mind-boggling uses of AI. As innovators, we’re always trying to push the boundaries of what’s possible – in this case via AI – but we also need resources to support...