Nov 19, 2020
Social Networks, CRMs, and even Excel spreadsheets have been great for storing professional relationships. For dealmakers, getting a foot in the door with a new client requires access beyond 1st degree connections. Who do your colleagues know? What is the nature of the relationship and how strong is it? These...
Nov 11, 2020
Few industries took a bigger hit than retailers relying on in-store purchases. Ironically, it appears this adjustment period forced them to heighten their focus on better understanding their customers. Artificial intelligence has emerged as one way to gather deeper customer insighst. Rillavoice, led by Co-Founder and...
Nov 4, 2020
What’s the best way to get inside of the mind of a customer or audience you’re serving? Traditionally, we’d hire market research experts or run a survey. These methods are limited by scale, but with AI we may be able to dive deeper into real-time customer conversations to derive insights that speed the...