Nov 11, 2020
Few industries took a bigger hit than retailers relying on in-store purchases. Ironically, it appears this adjustment period forced them to heighten their focus on better understanding their customers. Artificial intelligence has emerged as one way to gather deeper customer insighst. Rillavoice, led by Co-Founder and CEO, Sebastian Jimenez, is enabling retailers to analyze unique customer feedback provided in live conversation.
In this episode, Sebastian shares how stand-up comedy led him to a career as an AI Founder, why accelerators are important to young founders, and how data can be leveraged to better serve retail customers, plus much more.
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