Dec 9, 2020
Field service workers generally aren’t tech savvy, but whether we are talking about industries such as oil & gas, facilities maintenance, construction, or manufacturing - artificial intelligence is a tool being used to create massive productivity gains. The challenge for AI vendors is to develop solutions that encourage adoption by non-technical users. This is the task our guest, Vikram Takru (Co-Founder & CEO of Kloudgin), is taking head on in field services.
In this episode we sit with Vikram to discuss the greatest challenges in field services, creating a data strategy, driving ROI via user adoption and worker productivity, designing an engaging UI/UX, and more.
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